Refund/Return Policy - RoyalChou

Returns & Refunds
• Window — Returns accepted within 14 days of delivery.

• Condition — Item must be unused, in original packaging with all tags, accessories and gift components.

• Exclusions — Customized/personalized items are non‑returnable unless damaged or faulty on arrival.

• Costs — Return shipping is the customer’s responsibility unless the item is faulty.

• Process — Contact us with your order number for authorization and instructions. Refunds are issued to the original payment method after inspection.