We offer custom embroidery, monogramming, and bespoke sizing. Our skilled artisans can add initials, names, or custom designs to most of our products.

Personalised items require an additional 5-7 business days for completion. We'll notify you when your custom piece is ready to ship.

Yes! For complex personalisation requests, we'll send you a digital proof for approval before beginning production.

We use only the finest materials including premium silk, organic cotton, and sustainable bamboo fibres. All our fabrics are ethically sourced and environmentally conscious.

Sustainability is at the heart of everything we do. We use eco-friendly materials, minimal packaging, and support fair trade practices throughout our supply chain.

Yes, we offer fabric sample sets for £5 (refundable with your first order). This helps you feel the quality and see the true colours before purchasing.

Each item comes with specific care instructions. Generally, we recommend gentle hand washing or dry cleaning for silk items, and machine washing on delicate cycle for cotton pieces.

We offer a 30-day return policy for unworn items in original condition. Personalised items cannot be returned unless there's a manufacturing defect.

Yes, we offer repair services for our products. Contact our customer service team with photos of the damage for a repair quote and instructions.